See what others are saying about Carbide Processors: 

Emily and Renee,

You guys (gals) are great! I can't tell you how much the customer service you have shown to me means. In fact I just recommended another woodworker today to look at your site.

Give this email to your boss so it can be put in your personnel folder for a job well done!

Thanks again,

Sincerely,

Dave Parrish

_______________________________________________________________________

I must say that in all ways your company has been accommodating. I have been treated as a valued customer. Prices, shipping, quality of products have exceeded my needs.

-Jim Dugas
Jim's Sharpening Service

Thank you again for all your work on making sure Eddie had a great gift for Father's Day and his Birthday. 

-Carrie Verrett

You couldn't sand finish a cut to be any smoother than the cuts made by the ceramic tip blade. You want to keep making cuts just to show friends how pretty the blade cuts. I don't know how you guys did it, but I figured your product would be hard to prove against the technology of the Forrest WoodWorker II blade.

-Barry Stubbs

Excellent customer service!  Thank you for everything.

-Kitty

Got the 1-1/4" radius round-over bit today. Thanks for the fast turn around.

-Doug Schwartz

I got your package today, the free Bondhus hex keys you gave me are awesome, nice touch!  It's really rare in a world of big conglomerates, where it seems everyone wants to emulate 'the big guys,' that you can find such great customer service.  Everyone I know who needs high-end custom tools will know about Carbide.  Thanks for such great service, oh and the candy you included with the order was very thoughtful too.

-Paul Baron
Product Specialist, Madwire Media

Everyone that I have ever spoken to, has been very professional, prompt and courteous. I don't think anyone could ask for a more dependable supplier.

-David Weathers
Bruce hardwood Floors

The results are very favorable and I will not hesitate to purchase one myself or recommend it to others.  My first impression with the Cermet blade was quite positive. I was able to feed solid cherry lumber and plywood through the Cermet blade as fast as I could and the Cermet blade took it all in stride. It was evident that the Cermet blade had an easier time with it. Compared to the WWII, the Cermet definitely has a lesser tendency to be gummed out.  This would translate to longer time between cleaning.  Next the Cermet blade was used to rip some solid cherry lumber and the freshly sawn edges examined to compare with the WWII. The edges were quite good with less burning than the WWII and very straight.  With the Cermet blade, one can feed wood through this blade as fast as the WWII, if not faster, with less strain. It is really amazing what these tipscan do.  It performs well in rip and cross cuts in solid cherry lumber and also cherry veneer plywood. Now I must say the Cermet tips seem to perform as well if not better than the C4 carbides on the WWII.

-Steven Kwan Ph. D. Material Science
Univ. of Pennsylvania
Woodworker

Ceramic blades WORK!!. The ripping speed is FAST. With the ceramic blade, the blade will cut almost as fast as I can feed it. The ripping speed is noticeably faster than the WWII or my old standby, the 50-tooth combo Freud. The quality of the cut is very very good.  The ceramic blade wasn't even hot after a couple of hours of solid ripping. The cut quality was the same on the first board and the last oak board and the feed speed was just as fast (no need to slow down the cut). I also tried the ceramic blade on two-side melamine. VERY good.

 -Stephen Koschmann

I put the blade through its paces on four different projects with 5 species of wood (hardwood). IMHO, if you put the tips on good blanks, keep the price competitive, and most importantly, provide good customer support, you will be successful. You may even get a 17 year Forrest blade user to change his stripes.:-) cut. Almost no chipout on the bottom. Net, ceramic cutting tools is a very exciting technology.

-Ken Sharp

Wow...thanks for your help -- I'm so used to not getting it from businesses that I'm positively shocked when it does happen! I wish I was in the market for routers and carbide parts -- I'd be your most loyal customer!

-Mia

Jerry Betzing of Empire Tool & Sharpening in St. Peter, Minnesota has been using one of our Coolant Filter Systems (a CP2002) for almost 3 years. He says it performs beautifully and enables him to produce quality work first time, every time. His repair and maintenance expenses for his grinders have dropped since he started filtering. He uses mist-packs on his grinders to make sure the air in his shop is clean and he has a water-softening system for use in his coolant and his clean-up operations. He says that the soft water reduces cobalt leaching by about 60%.

After using a Carbide Processors Coolant Filtrations Systems:  “The air in the office doesn’t seem to have that oily smell anymore”  

-Kathie Rundstrom
co-owner, Paso Robles Carbide in California

After using a Carbide Processors Coolant Filtration Systems:  “The grinds are smoother, our wheels stay cleaner, and the oil and grease on our machinery is less than it was.”

-Alistair Moore
Shop Foreman, Cal Saw Canada in B.C.

After using a Carbide Processors Coolant Filtration Systems:  "I don’t have to clean my glasses as often as I did before."

-Greg Sprague
Head Sawfiler, Potter Lumber in New York State

I really love the Purified Flux.

-Greg Pero
All Trades Blades Services

Carbide Processors pretinning is lovely and good. Don't want to use any other source.

-Don Brady
Optibit

Thank you for the wonderful service and I really appreciate the quality of your products

-Curtis Heard
Malheaur lumber, OR

Thank you for helping me solve one of my problems

-Eric Johnson
Johnson Sharpening, MI

Great job and quick shipping

-Austin Williams
MVP  sharpening, TX

I must thank you all for helping us solve the problems we were experiencing.

-Ned Wood
Weyerhaeuser, OR

Dear Emily:

I wanted to drop you a line to thank you for the CPI newsletters that keep faithfully coming all the way to the east coast. Everyone here enjoys the humor and I definitely enjoy the useful technical information.

Our company, Sawnet, since it's inception in 2005, has grown dramatically in the number of customers that rely on us to perform both as Saw Fill-In, Consulting, Training and as broker/sales of saw filing and sawmill needs.

We have enjoyed filling the needs of our customers with your products; carbide tips, flux, filters, etc.

You are the only ones that call me to see if the product was received by the customer and if everyone is happy!

Sawnet has always done the same, but we thought we were the only ones. Are you sure you all aren't from South Carolina too?!

Thanks again for great service!

-Jim Moody, Owner
SAWNET, S.C.

On the saw that we tried.  How many times we resharpen a blade before we order new or have retipped we are not sure. Most blades get damaged by hitting something so we have the carbides retipped a lot.  How often do regular blades have to be resharpened? We normally have our carbide tipped blades sharpened every week. 

The new Cermet II blade normally last twice as long before it gets damaged.  The best so far is four weeks and one and a half million cuts before we changed it out which is four times longer.

Hope this helps and keep up the good work on those tips.

-Nathan Hull
Grinderman, Marvin Wood Products

 Received the promo hex set...man that was fast! Thanks again!

-Terrence Fogarty

Thanks, for all the great customer support. You guys have the best customer support of all the companies I have ever worked with. I can't wait to order from you again!
-Taylor Pesek

Spot on! The order is exactly what I need. 
In this world of phone trees and service centers in India, your brand of customer service deserves the highest commendation. 
-Ruperto Mendiones